Shop Policies
Return
If your mini is not satisfied with his or her new outfit - well...we can't have that! He/she needs to rock it with confidence.
Steps to return:
- Must be in original condition. We stand by the Triple U's: Unworn, Unwashed, Unaltered
- Email us within five days of receiving your order for the return label and RA#. We would love any feedback on why you're not happy with our item to help us improve. Just like your mini, we are still growing
- Ship back the items within five days of receiving RA# and return label
- Please note, you are responsible for the content of the shipping. The New Class is not responsible for lost or damaged items. All of our return label will have tracking #.
Shipping
While we will do all we can to ensure your order is delivered on time. The New Class cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, Federal Holidays, etc. We also cannot be held responsible for lost packages due to an incorrect address provided during checkout or stolen packages.
Domestic
Most in-stock items will arrive on your doorstep 2-6 business days after receipt of your order.
- Standard shipping 2-6 business days: $6
- 2-day guarantee or money back: $40
International
Please not that all international orders are subject to VAT and additional customs fees upon delivery. These fees are determined by customs officials and are the responsibility of the buyer. It is at the sole discretion of custom agents to release your package. Note, in rare occasions customs may delay delivery of some packages.
- Canada Standard Shipping 7-14 business days $15
- Australia Standard Shipping 7-21 business days $15
- Rest of the World Standard Shipping 7-21 business days $30